HomeClaims Handling Claims Handling The decision to outsource your claims handling is one of the most important decisions you have to make. Get it wrong and you will lose any underwriting advantage you may have and more, but get it right and the rewards will speak for themselves. At Pinnacle we have a wealth of experience in handling delegated claims from a wide variety of business classes for claims including volume, large and complex and claims of utmost severity. Given the technical background of our experienced staff we are confident that we are best placed to satisfy your needs and protect your brand. Our promise to you includes: Bespoke claims handling with a dedicated claims team Secure Cloud based technology Transparent auditable process Internal training programme Rolling audit for continuous improvement Minimal claims leakage Monthly management information Quarterly update meetings - data/risk analysis For further information please contact Martyn Hardy on 07799 881250.