Basic Hire Rate Service

Introduction and Overview

Pinnacle has a team of highly experienced Credit Hire professionals.

Taking account of court guidelines and recent case law, Pinnacle provide independent evidence of current basic hire rates on a case specific basis for both claimant and defendant representatives in a civil procedure rules compliant format. 


Each new BHR instruction is treated uniquely, following our proven methodology. Our BHR Service utilises an independent approach by identifying the claimant’s exact circumstances and mirroring this through Internet and telephone enquiries whilst gathering evidence.

Each report starts with a search engine list result linking the hire companies available within the claimants area. Mainstream hire companies are identified from the search results and reviewed for availability of class of vehicle required, where required telephone calls are made to confirm required information not available from the hire companies website. 

Images of all online quotations and recordings all telephone calls are stored securely. Recordings are available at no additional charge to our clients. 

Instructing Pinnacle

Instruction can be via our ‘instruct us’ page or contacting us on 0845 568 3333 or

Service Levels

Pinnacle work to strict service level agreements, details of which are available on request and which can be tailored to clients individual requirements.

Instruct us